Reliability of the machines and systems
Life-time of the machines and systems
Functionality and user-friendliness operation of the machines and systems
Appearance of the machines and systems
Accuracy of the machines and systems
Timely availability of the after-sales service
Local availability of the after-sales service
Fast processing of complaints
Composition of quotations
Transparency of quotations
Fixed product prize for the machines and systems
Cost/performance ratio if the machines and systems
Overall, how satisfied are you with the supplier